Shipping policy
Do You Ship Worldwide?
Yes — Forvem ships worldwide.
We offer both Standard and Express shipping, with tracking included on all orders.
For orders within Australia, 10% GST is applied at checkout.
Delivery Timeframes
Delivery times vary based on your location and selected shipping method.
Estimated delivery times (after dispatch):
- Australia: 7–12 business days
- United States: 5–9 business days
- Europe: 3–7 business days
- International: 8–10 business days
Please note: These are estimates only and may be affected by customs, carriers, or other external factors.
Order Processing
- Orders are processed within 1–3 business days
- Orders are not shipped on weekends or public holidays
Tracking Information
Once your order is dispatched, you’ll receive a confirmation email with your tracking details.
If your tracking isn’t updating or appears incorrect, contact us at support@forvem.com and we’ll assist you.
Unexpected Delays
While we aim to meet all delivery estimates, delays can occur due to:
- Customs processing
- Carrier issues
- High demand periods
If your order is significantly delayed, please reach out and we’ll help resolve it.
Returns
If you’re not completely satisfied with your purchase, we’re here to help.
Return Guidelines
- Return requests must be made within 21 days of purchase
- Items must meet our return eligibility criteria
- Any applied discounts may be recalculated during the return process
- Shipping fees are non-refundable
How to Start a Return
To request a return, email support@forvem.com with:
- Your name
- Order number
- Date of purchase
- Reason for return
If approved, you’ll receive:
- A return authorization
- Instructions for returning your item
